Frequently Asked Questions:



In what areas does Webbtown Propane offer delivery and service?

Webbtown Propane serves the following counties in Tennessee:  Macon, Trousdale, Sumner, Wilson, Clay, Smith, Jackson, and parts of Putnam. 

We serve the following counties in Kentucky:  Allen, Monroe, Simpson, Metcalfe, and parts of Barren and Warren. 

Does Webbtown Propane provide 24-hour service?

Yes. Webbtown Propane provides around-the-clock service for heating emergencies, propane deliveries, and propane gas leaks. Emergency service is available for current customers. Become a Webbtown Propane customer.

Can I bury a propane tank on my property?

Yes. Webbtown Propane offers 250, 500, and 1,000 gallon underground propane tanks. Burying a tank is a convenient way to store propane on your property, and because propane is a non-pollutant, there is no risk of soil contamination. Learn more about underground propane tanks.

Should I turn off the pilot light on my propane gas fireplace during the summer?

Although leaving the pilot on during the summer will use propane, it does help to keep dust and insects out of the fireplace. Leaving the pilot on also keeps the metal parts dry and rust free, which can help to prevent costly repairs.

Is propane a convenient fuel?

Yes. Propane can easily be compressed into a liquid for convenient transportation and storage. When at the point of use the flammable vapors “boil” off in the tank and are distributed to appliances via the gas piping system.

Is propane a safe fuel?

Yes, in properly maintained and operated systems, propane is completely safe. 

Is it safe to use a gas vent-free heater?

When used correctly, a propane gas vent-free heater is a safe and efficient heat source.

Does my propane heater need to be vented?

Unless it is specifically designed as a vent-free appliance, it must be vented.

Can I save money by switching to a propane gas water heater?

Yes. Although a propane gas water heater generally costs more up-front than an electric water heater, it heats water more quickly and for less money, paying for itself in the long-term. 

What should I do if I suspect a gas leak?

Turn off the gas supply at the propane tank if possible, and contact Webbtown Propane.  


How often should I have my fireplace serviced?

Most manufacturers recommend having your propane gas fireplace serviced and cleaned every year. Webbtown Propane offers this service, call to schedule




Webbtown Propane Company, Gas Propane, Lafayette, TN